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MINI PROACTIVE CARE.


YOUR BENEFITS AT A GLANCE.




PROACTIVE.
Keeps potential breakdowns at bay - before they can happen.


TAILORED.
Service options designed to match your MINI and your needs.


STRAIGHTFORWARD.
Quick fixes and maintenance, even remotely.


PROFESSIONAL.
Support from MINI certified technicians using MINI Original Parts.


FREE OF CHARGE.
Included in your active MINI Connected contract.¹



MINI PROACTIVE CARE: SERVICE THAT THINKS AHEAD.


PERSONALISED SERVICE APPOINTMENTS.


SPEEDY SOLUTIONS.


NO WORRIES, JUST DRIVE.


EXCEPTIONAL SERVICE NETWORK.
GET CONNECTED TO YOUR MINI.


HERE’S HOW.
- Sensors automatically transmit vehicle data to MINI.
- Malfunctions are detected early and sorted by urgency.
- We will contact you if action is needed either via the MINI App, by email, SMS or a message sent directly to your MINI. If urgent, we’ll call you.
- You will receive competent assistance on site, quickly via remote services or an appointment offer with a MINI Service Partner of your choice.
ALL YOU NEED.
- Simply download the MINI App² and enable notifications.
- Activate your MINI Connected account.
- Enter your vehicle details and preferred MINI Service Partner.
- Enter your email address and telephone number.
- Set the appropriate notifications and permissions.
- Alternatively, you can follow the same steps in the MINI Portal.




INTELLIGENT AND SMART.
Did you close the windows? Want to check your fuel level, range and mileage? Just tap into the MINI App and instantly view the key details about your MINI from the Vehicle tab, including:
- Vehicle Status – oil level, fuel level, battery charge & service notifications
- Remote Services – vehicle search, lock/unlock doors, flash light
- Direct access to accident and breakdown assistance
- Book appointments with your MINI Service Partner with just a few clicks.
- Your personal data, vehicle or MINI Service Partner
¹ Please refer to your local contracts and insert relevant legal texts here.
² The MINI App is compatible with all MINI vehicles from the March 2018 model year onwards in conjunction with the option MINI Connected and a compatible smartphone.
For the best in-app experience, vehicles will need to be equipped with Remote Services. The availability and functions of the MINI App may vary depending on the country.
FAQs.
MINI is one of the first car manufacturers to offer proactive and preventive services. MINI Proactive Care means taking action before it becomes necessary. To achieve this, precise sensors evaluate real-time data and automatically detect any service and repair needs for your MINI. You will be contacted by MINI should any irregularities be detected. Please note that the scope of maintenance work offered by MINI Proactive Care may vary from country to country.
We need your current details to ensure we can get in touch with you if necessary so you get to benefit from all the advantages of MINI Proactive Care. Please also make sure that you have consented to our use of your data and that your MINI is registered to your MINI Connected account. This is the only way we can offer you comprehensive and tailored support in the event you require a service.
Condition Based Service is part of MINI Proactive Care. It is therefore a key element of our MINI service pledge to you, to detect function failures and maintenance requirements with your MINI at an early stage. At MINI, maintenance is not routinely performed at fixed intervals but is based on actual vehicle usage. The Condition Based Service monitors the condition of components for wear as well as fluid quality through sensors and specific algorithms. When the vehicle is new, it will display a theoretical first service date which will be revised as you use the vehicle. This means you will only be alerted when a service is required.